November 29, 2021 within the discipline "Operational processes in public administration" bachelors of the gr. EN-93 / 2pu (students of the educational program "Public Administration") had a great opportunity to gain knowledge and learn the practicalities of organizing activities in the public administration.

Such features and practical experience were shared by Mykola Borysenko,  a practitioner, chief specialist of the department for organizing the activities of the Sumy City Council. Many interesting and well-founded issues were considered in the framework of the topic "Quality management of public services". Particular attention was paid to the possibilities of implementing new processes and reforms in the public administration.

We thank Mykola Borysenko for interesting and productive communication.

The event was organized by Associate Professor Olena Pavlenko